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Volkswagen Sales
| Weekdays | 8.00am - 6.00pm |
| Saturday | 9.00am - 5.00pm |
| Sunday | 10.00am - 4.00pm |
| Public Holidays | 10.00am - 4.00pm |
Volkswagen Service
| Weekdays | 7.30am - 5.30pm |
| Saturday | 8.30am - 12.30pm |
| Sunday | Closed |
| Public Holidays | Closed |
Volkswagen Parts
| Weekdays | 8.00am - 5.30pm |
| Saturday | 8.30am - 12.30pm |
| Sunday | Closed |
| Public Holidays | Closed |
Volkswagen Commercial Service Centre
| Weekdays | 7.30am - 5.30pm |
| Saturday | 8.30am - 12.30pm |
| Sunday | Closed |
| Public holidays | Closed |
Management
Peter Metcalfe Dealer Principal 09 526 6968 or 021 975 550 peter.metcalfe@continentalcars.co.nzNew Car Sales
Charlie Cowperthwaite New Vehicle Sales Manager 09 526 6968 or 021 896 090 Charlie.cowperthwaite@continentalcars.co.nzService
Rodney Callender Service Manager, Passenger Vehicles 09 526 6943 or 021 105 5175 rodney.callender@continentalcars.co.nzService - Commercial
Jarrod Winders Service Manager, Commercial Vehicles 09 526 6969 jarrod.winders@continentalcars.co.nz
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What is Audi Cover Cost Free Motoring Plan?
The Audi Cover Motoring Plan is exclusive to the original Audi owner. For the first 3 years (unlimited kilometres) scheduled services and replacement parts as detailed in the vehicle service schedule are supplied free of charge.
What does the owner pay for?
The Audi owner pays nothing for the services provided by Audi Cover Motoring Plan. The owner is responsible for all expenses that do not fall within the scope of Audi Cover Motoring Plan, for example petrol, road user charges, tyres, vehicle licensing and insurance.
Audi Cover Motoring Plan compliance and owner’s responsibilities
Owners must maintain their Audi in accordance with the vehicle service schedule as supplied with their Audi Owner’s Manual. All scheduled maintenance work must be performed by an authorised Audi Dealer or approved Audi Service Centre. Failure to perform any one service will automatically deem Audi Cover Motoring Plan to be revoked.
What to do if you should require service assistance?
Authorised Audi Dealers or and approved Audi Service Centres are strategically situated throughout New Zealand so that you will never be far from help. To locate the nearest authorised Audi Dealer or approved Audi Service Centre, simply refer to the Audi Dealer Network list in the Vehicle Owner’s Handbook wallet, on www.audi.co.nz or by phoning the Audi Cover Assistance toll free number. Upon arrival at the respective Authorised Audi Dealer or approved Audi Service Centre, your Audi will be repaired free of charge provided the service schedule is made available for inspection and the vehicle is within the 3 year period. It is not necessary to delay any repairs until the next scheduled service.
Maintenance
Audi motor vehicles are amongst the most technically advanced cars in the world and as such are incredibly complex. The level to technology and exacting engineering detail in an Audi requires the services of a specialist. Your Audi authorised centre. That’s why every new Audi is supplied with the Audi Cover Motoring Plan and Audi Cover Assistance, completely free of charge. The Audi Cover package is a comprehensive motoring plan that covers scheduled servicing, warranty and 24 hour roadside assistance from the moment your new Audi is delivered for a period of 3 years, with unlimited kilometres. In short – total peace of mind. No matter what happens, you and your Audi will be within our care. With our compliments.For the first three years from delivery, uninhibited by the kilometres travelled, all scheduled maintenance and genuine replacement parts for that service are paid for by Audi Cover. All you pay for are petrol, tyres, non-scheduled services and government regulatory charges. An Audi Cover card will be mailed to you which allows access to all the Audi Cover Assistance services. Audi Cover Assistance is obviously worth a substantial amount of money when service costs for a modern, sophisticated vehicle over three years is taken into consideration.
Assistance
Your Audi Cover Assistance card has a toll free 0800 number, which provides help anywhere in the country, any time of the day or night. If your Audi is immobilised for any reason, even through no fault of the car such as lost keys, ran out of fuel or a puncture, Audi Cover Assistance will quickly provide help. Full details of the terms and conditions* of Audi Cover Assistance are available in the Audi Cover Assistance manual provided with each vehicle. *Term and Conditions: Audi Cover Cost-Free Motoring Plan and Audi Cover Assistance Plan are non-transferable.
Warranties
Naturally, with Audi’s quality reputation, every Audi has a comprehensive warranty package associated with the vehicle to complement Audi Cover Assistance.
BMW vehicles sold new in New Zealand from 01 January 2014 are warranted to be free from defects in materials and workmanship under normal use and service for a period of 5 years or 100,000 kilometres, whichever milestone is reached first.
The warranty will commence on the date of delivery of the vehicle to the purchaser or the date that the vehicle is registered in the name of the purchaser (whichever is earlier).
The warranty period for the bodywork is twelve years, and for the paintwork is three years.
The BMW New Vehicle Warranty is able to be transferred to subsequent owners. The vehicle will be covered under the terms of the warranty for the balance of the existing warranty term.
Terms and conditions apply. Please consult a member of the BMW Authorised Dealer Network for more information or materials relating to BMW warranty .
The warranty periods start the day the vehicle is delivered to the owner. They include:
Under certain conditions, an additional one-year warranty can be purchased on Porsche Approved Pre-owned vehicles.
The warranty will be honoured by any global Porsche Centre.
Volkswagen is focused on ensuring that you are happy with your purchase and on reducing the worry of owning your new vehicle.
That’s why when you buy a new Volkswagen from an authorised Volkswagen dealership in New Zealand, we’ll provide warranty cover to protect you against the repair costs of manufacturing and material defects within the specified warranty period. To benefit from these warranties it is essential that your vehicle is serviced, maintained and repaired in accordance with the manufacturer’s recommendations. These aspects are all included in the purchase of your new Volkswagen;
Vehicle Warranty
Protects you against manufacturing and material defects and vehicle paint manufacturing and material defects.
Anti-through corrosion warranty
Protects you from the natural elements with a fully galvanised body that includes;
DSG Gearbox Warranty
This DSG Gearbox warranty (“the DSG Warranty”) provides 5 year/150,000km (whichever comes first) coverage from the Warranty Commencementdate* for DSG defects** within the original DSG Gearbox of Qualifying Vehicles***.
Subject to the terms of this warranty, Volkswagen New Zealand (European Motor Distributors Limited) will, through an authorised Volkswagen Dealer, rectify by repair or replacement, any DSG defects in any Qualifying Vehicle, that have occurred during the relevant warranty period.
Damage to electrical/mechanical components associated with the DSG Gearbox will also be covered by the DSG Warranty when the damage is solely and directly caused by DSG defects.
Associated controls/systems, adjacent components, defects caused by improper care/use, or vehicle modification or tuning and failure to report defects in a timely manner are not covered by the DSG Warranty.
The DSG Warranty is subject to the terms and conditions of the Volkswagen AG international warranty and the Volkswagen New Zealand warranty.
Volkswagen New Zealand reserves its rights to decline coverage under the DSG warranty if the vehicle would not be eligible for warranty repairs as a result of the exclusion provisions contained within those warranties.
The DSG Gearbox warranty is effective from 12 June 2013 and may be withdrawn at any time.
This warranty does not apply to DSG defects repaired prior to 12 June 2013.
Volkswagen New Zealand (European Motor Distributors Limited) may decline warranty claims which are not intended to be covered.
*Warranty Commencement date: The DSG Warranty commences from the vehicle delivery date as recorded in the Volkswagen AG database.
**DSG defects: DSG defects are manufacturing or material defects of a DSG Gearbox or components contained within the DSG Gearbox but do not include routine maintenance or updates.
***Qualifying Vehicles: The DSG Warranty applies to Volkswagen vehicles with manufacturer-installed 6 or 7 speed DSG transmission units, whether the vehicle is New Zealand new or imported, but excludes:
a. vehicles imported by an importer other than European Motor Distributors Limited where that vehicle is owned by the Importer or a Motor Vehicle Trader; and
b. vehicles which have had modification, servicing or repair work done in a manner not approved by Volkswagen New Zealand, including but not limited to changes to original equipment and the fitting of non-approved parts or accessories.
c. Vehicles owned by an owner who holds mechanical breakdown insurance or similar which covers the DSG defects.
Ferrari Power Warranty
The Ferrari brand has long been synonymous with power, thanks to the superior performance and cutting edge technologies offered by its cars. However, this power has never compromised in any way the class, styling and elegance of the GTs. The result is a unique image, instantly recognisable the world over.
To further enhance this image and as a testament to the reliability of the Ferrari product, we are now introducing the Ferrari Pre-Owned Warranty. POWER (Pre Owned Warranty for Exclusive Retail) was created to meet the needs of clients who want a warranty for their car that extends beyond the standard period covered by the manufacturer’s warranty.
ADVANTAGES:
Warranty:
The new package means that your car can be covered for up to 10 years; Spares and repairs are covered and all work will be carried out by the professional mechanics of Ferrari’s Official Assistance Centres.
Pre-owned value:
Another plus if you choose to sell on your car; The vehicle remains under warranty even if it changes ownership. Safety and peace of mind:
REQUIREMENTS:
The car must undergo an inspection by Ferrari’s Official Network to certify its conformity (tallying of car’s assistance history, service coupons, ordinary and extraordinary maintenance work carried out by Ferrari’s Official Network; conformity of car to type approval requirements as specified by manufacturer) The coverage applies only to cars with a maximum entry mileage of 90,000 km All you need to do to sign up for the service is go to any Dealership belonging to the Authorised Ferrari Dealership Network.
POWER CUBE: the fourth and/or fifth year warranty
POWER CUBE is a full warranty that offers the equivalent coverage as the manufacturer’s warranty; It lasts one year and can be repeated for further year; it can be purchased only if the additional year of warranty has been subscribed to, or the vehicle has a commercial warranty coverage of thirty-six months from the time of purchase
POWER NORMAL: the sixth year warranty
POWER NORMAL is the Ferrari Pre-Owned Warranty offered for cars for which the manufacturer’s warranty has expired and which are six years old or under;
The warranty can be renewed and so the period of cover can be up to four years; It covers the main areas of the car: engine, transmission, trim and electrics.
POWER TRAIN: the 10th year warranty
This warranty only covers the gearbox and the engine and is available for cars under nine years old, for which the manufacturer’s warranty has expired. Power Train is a flexible warranty and so may be purchased at any time.
However, there are two scenarios:
Purchase between expiry of manufacturer’s warranty and sixth year (Option 1);
Purchase between the seventh and ninth year of the car’s life (Option 2). The Power Train Warranty can be repeated several times to cover the entire period of possible coverage. However, its purchase excludes the purchase of any other successive warranty product. However, by purchasing the various Ferrari Pre-owned Warranties in succession you will be able to cover your car for a period of up to 10 years.
Note: The Ferrari Pre-owned Warranty Programme applies only to Ferrari cars with Warranty commencement dates of nine years or under, excluding special and limited edition series (the F50 and Enzo Ferrari).
Please also remember that all new Ferrari sold worldwide are with a three-year manufacturer’s warranty.
Peace of mind with Audi Approved :plus.
When you purchase a pre-owned Audi you want to be assured you’re getting both excellent value for your money, and a safe and reliable motor vehicle.Preserving your investment in a vehicle will also be a priority when you consider the current used car market. With the unrestricted entry of imported vehicles, unknown history records, and no guarantee of condition, it is very much a ‘buyer beware’ market.Accordingly, Audi would like to offer you peace of mind with your next pre-owned Audi vehicle purchase.Audi of New Zealand has developed two programmes to provide you with the best possible protection for your pre-owned Audi:
Audi Approved :plus Warranty
Audi Approved :plus Motoring Plan
BMW New Zealand Limited (“BMW”), through the Authorised BMW Dealer Network, warrants that BMW Premium Selection® Certified Pre-owned Vehicles will be free from defects in materials and workmanship under normal use and service for a period of 24 months, regardless of mileage, commencing on the date of delivery of the vehicle to the purchaser or the date that the vehicle is registered in the name of the purchaser (whichever is earlier).
Any Genuine BMW part fitted under a warranty claim is guaranteed against defects in materials and workmanship for the remainder of the vehicle’s warranty period. BMW’s obligations under BMW Premium Selection® Warranty are to the owner whose details are specified in the Record of Delivery document and not to any other person. The owner may not transfer or assign the benefit of BMW’s obligations under the BMW Premium Selection® Warranty to any other party.
Full information available in the terms & conditions available to view here.
Pre-owned Ferraris guaranteed by Ferrari
TECHNICAL INSPECTION
Before any Ferrari can be declared Approved, it must first pass a series of extremely rigorous technical checks and controls drawn up by the Factory. This complete and detailed Ferrari-approved inspection is carried out by technicians that have trained at the factory and who are specialised in evaluating Ferraris of all types.
The inspection involves no less than 190* different checks covering everything from the running gear to the electrical systems, bodywork and interior. It concludes with a test-drive by a professional driver. Any defects that emerge will be repaired using original Ferrari spares only, to ensure that the car fully complies with Maranello’s extremely strict safety, performance and reliability standards too.
Once a car has passed the technical inspection, a written evaluation is drawn up and will be presented to any potential new owner as proof of the controls and checks carried out. A Ferrari Approved technical inspection includes:
101* single checks in North America
PROVENANCE AND PREPARATION
Each Ferrari Approved car is meticulously prepared and presented for sale to Ferrari’s own extremely high exterior and interior standards. The exterior paintwork and interior trim and upholstery are carefully checked. If any repairs are required, only the finest quality materials will be used, of course. At the end of each inspection, a detailed list of the checks and repairs carried out to allow the car join the Ferrari Approved Programme is placed in the glove compartment.
WARRANTY AND ASSISTANCE
A Ferrari Approved has the advantage of a Ferrari warranty up to 24 months in Europe and 12 months in the rest of the world. This warranty covers the cost of numerous spare parts and cost of work of the principal repair works. Excluded are parts included in ordinary assistance, such as tyres, brake pads and disks, or parts, which have to be exchanged due to normal wear. A Ferrari Approved has an unlimited mileage warranty of two years. The warranty covers the costs of defects and reparations, including spare parts and repair works. Furthermore it is guaranteed that works will be carried out by Ferrari technicians exclusively using original spare parts.
Roadside Assistance: A Ferrari Approved comes with a roadside assistance up to 24 months in Europe and for 12 months for the rest of the world, available 24 hours per day, 365 days per year, guaranteeing Ferrari drivers absolute serenity and driving pleasure.This comprehensive roadside assistance programme includes:
Should such circumstances arise that the car’s occupants cannot continue with their journey, they will, of course, receive absolutely rapid and efficient assistance.
Porsche Approved Warranty
Whether you are considering purchasing a new Porsche and want more reassurance, an Approved pre-owned Porsche that comes with reassurance as standard or are considering purchasing a warranty for your current Porsche, we’ve got it covered. Great relationships are built on trust. The Porsche Approved Warranty is a warranty perfectly tailored to your Porsche for complete peace of mind.
As you would expect from us, the scope of cover of the Porsche Approved Warranty is at the same level as our new car warranty. 100% Porsche. This means the Porsche Approved Warranty applies worldwide. It is effortlessly administered in every Porsche Centre, covering all components for 100 % of the labour and parts. There is never an excess to pay in the event of a claim and nor is there any mileage limit once the policy is activated.
WE GUARANTEE:
Like your car, we want to ensure your Porsche Approved Warranty also stands for reliability and trust. This means openly stating what will not be covered under a Porsche Approved Warranty and why. As a Porsche ages, it can undergo visual and acoustic changes without affecting its functionality (e.g. cracks in the leather). Also certain parts are subject to ageing and natural wear.
For this reason your Porsche has scheduled service and maintenance intervals. Visual and acoustic concerns, wear and tear are not defects and are therefore excluded from the warranty. Highlighted below are the parts that are typically subject to wear and hence the cost of their replacement is unlikely to be covered by the warranty.
THE FOLLOWING ARE AFFECTED BY WEAR AND TEAR:
Motors Company